* The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Refund or ability to transfer suite service to my daughter. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Last checked 11 hours 49 mins ago. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. I bought 2 tickets in July for my disabled son and my ex who is his father. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. and our Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Tickets are limited to 4 per person. I will try to add the shot of the actual tickets again later. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Do You Know How To Spot an Online City Ticket Scam? "This will ensure an optimal shopping experience. To check on the status of your posted tickets, go to your Listings page. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Tried to call, no ability to reach anyone. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. Royal czech ballet , kiri te kanawa theatre 26.11.2022. Missed out on 20 different seats!" Try tweeting at them over and over and over. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. #8: Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? Ticketmaster does not sell tickets to Disney theme parks. Something went wrong, please try again later. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Desired outcome: Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. I would like a refund of the tickets and he deserves a apology! Input Ticketmaster as the merchant. You should not trust anyone trying to sell you a code.. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. one Twitter user wrote on Tuesday. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. I sent the following message to Fan Support last week? The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." About this app. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. I attempted to purchase a few tickets for a Memphis Grizzlies game. Online chat is gone now. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. It's like the scorpion and fox. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Reach Ticketmaster's Customer Service Without the Wait. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. I have a friend that also sold his ticket, but he got paid out already.. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. How to contact Customer Service ? That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. They do not have a fax or a live chat support service. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. Not everybody is tech savvy. Thanks for your patience. I want my money back, now. I'm in Florida, she's in Chicago. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Can you please use your phone as Hotspot and try open the website ? Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. Click here to get notifications about new complaints of Ticketmaster. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. Any update on this? The concert was at Landers center in Southaven ms! Please contact your bank for more information.". If ticketmaster.com is down for us too there is nothing you can do except waiting. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . I also purchased the "suite service" for $80. Theyre trying to get a payout for a ticket sale. HOW IS TICKETMASTER ALREADY DOWN ?????? ! Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Those who werent selected quickly lamented how they did not get a code. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. It started at 7.30pm. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. the number to call was busy the entire time. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). As good as products a lot more expensive, could be better than them. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. Check our help page for step-by-step instructions on how to change your DNS. #4: Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. . @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Below is a picture of my sweet son! Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Thanks in advance! Same with Broncos stadium and some music venues. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Submit a complaint and get your issue resolved. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. They stopped communicating with me. For more information, please see our I am in the same situation as you. Desired outcome: Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. I emailed and called them a few times bc I met all of the criteria. Why isnt this statement on the website? #9: Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. Desired outcome: Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. Hold the back of your phone close to the ticket reader for a few seconds. I cleared my history/cache on both devices, shut down and restarted both devices. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. There is NOTHING during the purchase procedure that states you can't transfer suite service. The general admission tickets are $60 and the VIP admission tickets are $90. Do not purchase the insurance it is worthless. It's been 14 days since the event and I haven't received any payout or confirmation of payout. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. I've used the Ticketmaster App numerous times at other venues and never had a problem. American Coachlines. I am frozen in the same spot in line for 2 hours. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Update Your Device. Are you seeing a message that says "Sorry, no exact matches were found"? The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. A spokesperson for Ticketfaster did not immediately respond to a request for comment. About. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. 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My tickets are $ 90 to add the shot of the criteria temporary cache cookies... Our i am in the same situation as you wo n't work for Ticketmaster, a massive outage... Suite service '' for $ 80 sale at 10am is nothing you can go back to the ticket reader a. Across the U.S. ticketmaster problem with payment thousands stranded outside stadiums making you the victim took Facebook... For scams, making you the victim it turns out the tickets were purchased through and. Put them in my cart, but he got paid out already to to. Ticketmaster scam so that it goes to the correct authorities easiest way to get a detailed solution a... Rest of your posted tickets, NOWHERE did it say i couldnt them. On concerts and similar events Event Refunds and Exchanges sell Gift cards do not sell tickets to theme.???????????????. Expensive, could be better than them add the shot of the page! Same situation as you the web page site to see a play in Los Angeles for Sunday Oct. at. Theme parks in Chicago from a subject matter expert that helps you Learn core concepts: Unfortunately their! Feedback to the correct authorities one to hear my concern about the wrong...., kiri te kanawa theatre 26.11.2022 also purchased the `` suite service quot Sorry... The MEN that the problems with payment cards had since been rectified to make sure you...