All you need is an internet connection. Never buy from someone with a sketchy profile and bad or nonexistent reviews. I listed a bag (Gucci) that I BOUGHT from them, but my account was taken down because I posted a "Replica" even though that was the bag I purchased on Mercari, and they deleted my acc. To do this, snap up to 12 photos of your item, write a detailed description, state your price, and list it! Lets see how the two compare. Although everyones experience is different, it appears that a lot of people have more success selling with Mercari over PoshMark. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. Other sites have a much better return policy. If the buyer contacts Mercari with an issue regarding It was easy to put it on there I am sure it's as easy to take it off. If you are selling something and it either sells or something happens to it, Don't leave it online to be up for sale. 2023 Trustpilot, Inc. All rights reserved. If It does not cost any initial money to list your items. If you want to speak to an actual person, you need to dial 1-888-325-2168, press 1, and wait between 1 and 10 minutes. Contact Mercari through the help center and request a Mercari-issued rating for the transaction. Make sure you include the transaction number, so t Before you ask any more questions, make sure you read our Mercari review. Unfortunately, there are some sellers on Mercari with a wide range of interesting listings but are not so active on the app. Well, it turns out that when you like an item, the seller is notified of your interest. Even if you lose your phone, the thief wont be able to access your account. As a rule of thumb, if a seller cant provide you with additional images or tries to rush the sale, theyre generally up to no good. The marketplace is widespread, and it is gaining even more popularity each day. When I reported the problem they couldnt offer me a refund or exchange for another item because it had already said completed the seller didnt even help either. One great bonus is that Mercari provides the shipping labels to sellers and at the time of this writing, eBay does not. If you find an item that you want on Mercari, you must research everything you can about the said product. Being extra nice, I explain to her that Mercari means the seller has three days to get to the carrier. Life is one giant adventure. Find the adventure in this category. It will spare you a headache and save you some time. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. var m3_r = Math.floor(Math.random()*99999999999); Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. You also have the option to opt-out of these cookies. Let us know why you're requesting a return. Whatever it is, itll be mentioned on the product page, so you can choose whether to proceed or not. There are more than 350K new listings on Mercari every day. Worse comes to worst; you will always win an open dispute if you had written an accurate listing in the first place. Mercari attracts younger crowds and niche audiences, whereas eBay caters to all kinds of buyers. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. Stick with eBay or Poshmark. AFTER ACCEPTING SELLERS OFFER, SELLER CANCELLED SALE AND RELISTED FOR MORE MONEY AND ADDED SHIPPING. Depending on how you withdraw your money, Mercari charges separate fees for these actions. If youre wondering whether Mercari is legit or not, youve come to the right post. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? Is it vague, misleading, or downright inaccurate? So, in this article, well introduce you to Mercari and discuss how Mercari works both for buyers and sellers. ), which eats into your profits. Mercari sellers exepec their buyers to do all the research. Youll never really know until you receive your order. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. Digital items such as software and Ebooks. If there is, you have a 3-day period starting from the delivery date to request a return. Mercari includes the 10% selling fee into the purchase price, so you know how much you will be left with. Remember, theres no reason why a seller would offer their products for ridiculously low prices just out of the goodness of their heart. Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. According to their site, you can reach them from 8 to 6. Both buyers and sellers will find the process easy to navigate within the app. PoshMark is relatively new, so theres a lot of buzz surrounding it. For example, if youve sold a piece of clothing that the buyer wants to return, Mercari will resolve this in your favor even if you havent disclosed measurements on the listing. They need shut down and investigated. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. I received them and they were a women's 4A (extremely narrow). Were going to tell you everything you need to know. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some marketplaces have this policy, but Mercari currently does not. This will ensure accurate shipping calculations during the transaction. I can tell you right off the bat that Mercari is a legitimate and reliable e-commerce platform. The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS. 'In honor of imnotlegolas for starting this subreddit. ???wtf??? You also have to be careful about your product listings. Or too many? Mercari is a 100% legitimate online marketplace. Is it Worth It to Sell on Mercari? Just make sure youre within the marketplace guidelines, and you dont fall prey to scamming. But if you have some unnecessary stuff that you want to get rid of, feel free to list them on Mercari. One profile has her photo alone, the other is her with her someone youngermaybe her daughter? Mercari does state they will let sellers know as soon as other payout options are available. Companies can ask for reviews via automatic invitations. If you feel you have been the victim of fraud or other criminal activity on their platform, immediately contact them at their customer service phone number: (888)325-2168. 2. The feature helps you sell unwanted items faster by using an algorithm to make your prices more competitive. They maintain an average of 4.5 stars on the Google Play store. Mercari is pretty flexible regarding what can be sold, as long as it is not an illegal item like firearms, of course. However, I suggest using their email or contact form for the fastest response. Once youve submitted your request, the seller has 24 hours to give any feedback. In case youre still not sure, you can use the Smart Pricing feature. I explained it was shipped via FedEx (2-10 day delivery time) and that it was currently on the truck on the way to her housewell within the expected delivery timeframe7 business days8 days if you add Sunday. Mercari allows you to boost your listings if you drop the price by 5% or more. Then check out our Poshmark vs Mercari comparison article that goes into the nitty-gritty of these two marketplaces! My opinion is very, very low of people that don't rate quickly. They are selfish and rude. When I buy something, the first thing I do is open it, c Also wondering if the buyer will not have to pay if I never rate, or does Mercari hold it since she already rated me? The final step involves rating the seller and the item. So, the effective fee is 12.9% plus the extra $0.30. It really helped me out alot. Do you want to get paid to sell electronics and other products? But if you need to flip items quickly, I would not bother cross-listing on Mercari. Finally, you get to set your requested price. Read The Post Here. Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. In case you don't find a suitable secondhand item here, you can try Craigslist or similar sites. The item will be returned to the seller to either relist or not sell. Things that you no longer need can be extremely useful to someone else. A brand and condition should also be entered. Here is a quick overview of getting the most out of your Mercari store: Looking for a full run-down on how to sell on Mercari? Yes, Ive had a lot of successful non-shady transactions on Mercari. If the order is under 150 lbs, you can use the Mercari prepaid label. Often the customer support team will receive thousands of inquiries a day, and getting to them all will undoubtedly take time. If the buyer is not in good standing with Mercari, a return request may be denied. These are some of the most common counterfeit items, but there are plenty of others. There are only 85 reviews of Mercari on Influenster, where the platform scores 4.5 out of 5 stars. document.write ("?zoneid=4"); If youre looking to buy a product and you want to know more about it, you can contact the seller on the app. Web3. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. As of now, Mercari collects and remits sales taxes from sellers in 34 states. 2. However, customers report waiting days for any feedback on their queries. Mercari holds the sellers payment until you rate them after receiving the product (for a maximum of three days). As for things buyers can and cant return, Mercaris customer service typically doesnt accept returns on items that dont fit. You should plan on waiting for at least a few weeks, even for popular items. I cant say the same thing about eBay and other e-commerce sites. What Is DALL-E and How Does It Create Images From Text? Scammers will try to get you out of the platform to avoid following Mercaris guidelines. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. Even worse, your credit card info might get stolen. Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. ". I SPENT 500 ON A PAIR OF FAKE SHOES!!! They have a return policy of 3 days. Calculate your own profit and margin using our Mercari fee calculator. You can use the Free Shipping filter as well. document.write ("&loc=" + escape(window.location)); Mercari isn't there to simply accommodate the seller/buyer - their a company - rate increases get passed onto everyone. Same name spelled slightly differently (one letter difference). You may either be penalized or have your account suspended. You have the option to include shipping, or you can charge the customer for shipping. Was this article helpful? If you want to know how to make money, and a lot of it on Mercari, then you need to know what sells best on the app. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. WebIf you dont rate a buyer on Mercari, you wont get the full benefits of being a seller on the platform. This is not so great for the seller if theyre expecting to get paid right away. They have an impressive listing of mens clothing and items, so we dont get left out. For buyers, too, it provides a great way to shop for low-priced used goods in good condition. Add some protection so the item wont get damaged in transit. When that happens you are in limbo for 24 hours. Keep in mind that it doesnt matter how good a buying and selling platform is, theres always going to be people who arent happy with it. Mercari does nothing to help and there's no penalty. This means some satisfied buyers and sellers use the app, which is a testament to Mercaris legitimacy. Credit card companies offer buyer protection to save you from fraudulent purchases. If you deal with a seller outside of Mercari, theres a high probability that its a scam. I will never use Mercari again. Now I just need a place to put all of these things. And after a purchase is delivered, if you don't review the seller after 3 days Mercari automatically gives the seller a 5 star review for you. There is a risk of getting damaged goods even if theyre advertised in mint condition. Then she tells me "Mercari tells buyers seller has 3 days to ship an item." Another of my favorite areas is the electronic section. If you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. [CDATA[ 10% is a very reasonable and low fee for the service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A cheap reproduction of an item is an illegal practice. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If the item doesnt get to the buyer by any chance, you will have the proof that you sent it. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. Its available as a mobile application too, which has been downloaded 50 million times in the US alone. ).I got my money back after sending in proof from post office but spent so much time on this for nothing.The customer service is the worst I have ever experienced. Buyer to seller communication is possible before purchasing. This allows the buyers to reject the item, and the seller will not be paid. The second-longest side can be no longer than 20 inches. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. With the surge in popularity of thrift shopping, everyone seems to be jumping on the reseller bandwagon for a piece of the pie. She waited until 6 days before Christmas to ship. Don't sell in mercari!!!!! Although Mercari has packing guidelines on its website, you can opt for Mercari Pack and Ship to get experts to pack your products. Buyer beware!! I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). Well review your request after the 24 hours has passed. Hes addicted to growing new business ideas and any food that includes chocolate and peanut butter. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Youre probably extra wary about giving your credit card information to an app like Mercari. In this Mercari review, youll find everything you need to know about being a seller on Mercari. Buyers get a 10-day return policy, provided that they report the problem to Mercaris customer service within the first three days after receiving the item. Alone, what happens if you don't rate a buyer on mercari seller will receive thousands of inquiries a day, and it is not active. Wide range of interesting listings but are not so great for the seller not... You withdraw your money, Mercari collects and remits sales taxes from sellers in 34 states about your product.. You sent it more money and ADDED shipping I can tell you everything need... Difference ) item doesnt get to the buyer by any chance, you can use Mercari... 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Have your account suspended through on the Google Play store sure youre within the marketplace,... The Smart Pricing feature open dispute if you need to know you wont get damaged in transit soon other. For these actions it does not withdraw your money, Mercari charges fees...