* Stena Line will save and use your e-mail address to send you news and special offers. Do you provide luggage lockers at the terminal? More posts you may like r/NewParents Join 6 mo. Can I bring a bicycle on my rail and sail journey? What facilities do you provide in cabins? I think its good value especially if boat is very busy. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Is there a Bureau de Change facility onboard? Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Review tags are currently only available for English language reviews. Create an account. Tripadvisor performs checks on reviews. There's actually quite a varied selection and they are replenished throughout the journey. From Co. Donegal to Belfast - train/bus/how? Create an account. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. Do you provide special fares for group bookings? lynndyloo. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! This was a great service and the ship is really nice inside. Is there a Bureau de Change facility onboard? Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Are there public transport links to the port? Create an account to follow your favorite communities and start taking part in conversations. Unacceptable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. A great service and will be using again soon. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. We use this service a few times a year with our most recent over the last few weeks. Where can I find information on careers with Stena Line? We've a range of games for adults to play and, who knows, it could be your lucky day! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Where are there luggage storage facilities in Belfast? Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Clean, spacious and also impressed with the size of the kennels. He could used his disgretion and let me on. What limits are there on purchasing alcohol and tobacco products onboard? What facilities do you provide in cabins? I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Shame on you. For hotel or self catering breaks, please click on the link below to view your booking. How long before departure do I need to check-in? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? We look forward to welcoming you onboard! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. This is the version of our website addressed to speakers of English in the United States. See you later in the year! The crew gave priority boarding on the shuttle bus to anyone needing assistance. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Restaurant and bar were excellent and not over priced. Find out how we combat fake reviews. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Then there was the lovely Brittany. By signing up here, you consent to this service. There is supposed to be a non-stop supply of all supplies all journey. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Special thanks to Ben who was the customer service supervisor that evening. more. Simply click on the Open chat button. Its an ergonomic disaster! I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Have a sweet trip and pick up some tasty snacks. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. 2023 Trustpilot A/S. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Press question mark to learn the rest of the keyboard shortcuts. I particularly want to highlight the help for passengers who need assistance. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. How do I book if I don't know the vehicle registration? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Are English pound notes accepted in Northern Ireland? Tea,coffee,soft drinks and wine. What facilities do you have on your ferries? It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. As services vary on each route, please check details when booking. You can access Stina in the bottom right hand corner of the page. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Cannot, however, fault Stena Line and would definitely travel with them again. Are your ports and ferries accessible for reduced mobility passengers? Two and a half hours travel. Free soft drinks and teas and coffees, biscuits. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. On that crossing though, I might choose a cabin for even more isolation! Do I need a printed copy of my ticket to travel? Recommended experiences in and around Belfast. But I don't suffer fools well and met too many on the boat. Do you provide meals onboard for people with special dietary requirements? If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Want to keep up with all of the latest news? What identification documents do I need to travel? We use this service a few times a year with our most recent over the last few weeks. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! This topic has been closed to new posts due to inactivity. Soft play area for younger children. Stena Line have got my back when it comes to customer service. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Review of Stena Superfast VIII. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Do you provide special fares for group bookings? Are there conference facilities available onboard? So much more than we expected. What are the call costs for using my mobile phone onboard? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. For customer service, please contact our local offices. What fees, dues and charges apply and when? Different departure location and trouble free boarding. Unacceptable. Room had mini fridge with water. Weve some great travel options for your pet. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This was a great service and the ship is really nice inside. I made them bring back the biscuits because I was hungry! An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. To say this trip was pleasant is an understatement. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Fruit,crisps,nibbles,yoghurt,cakes etc. What happens if my sailing is delayed or cancelled? You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. A great service and will be using again soon. They two guys who showed him around the bridge were fantastic and patient with him. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. Can I stay in my vehicle during the crossing? If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. What happens if my sailing is delayed or cancelled? What are the Stena Line's age categories? Do I need a printed copy of my ticket to travel? Thanks again. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. This is the version of our website addressed to speakers of English in United Kingdom. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. What limits are there on purchasing alcohol and tobacco products onboard? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. 2 family members were sick and vomiting. Much quieter too. How can I make a booking using a Tesco Clubcard Partner code? Thanks everyone, gone with a cabin for the trip. It was worth every penny. Is there a Bureau de Change facility onboard? Public transport from lanyon place to hope Street. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. This is the version of our website addressed to speakers of English in United Kingdom. Do you provide a late check-out option on your ferries? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Absolutely disgusting. Services vary on each route, therefore, please check details when booking your crossing. Where can I find information on careers with Stena Line? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. This was the highlight of our trip, my grandson was thrilled to bits! Check-in for foot passengers closes 30 minutes before departure. Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. What facilities do you have on your ferries? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Do you provide luggage lockers at the terminal? It's an ergonomic disaster! To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Do you have questions or need help with your booking? Are English pound notes accepted in Northern Ireland? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Staff very friendly and helpful. Over 8 hours you easily get your moneys worth. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. They used to have entertainer for kids which they stopped now and no board games anymore. Cheers for the replies. A much nicer more modern ship with better cabins than P&O Hull ferry. Do you have electric vehicle chargers at the port? I dont know how this boat got approved for long distance sailings, because disabled people are screwed! At least Stena Plus. You also get express boarding and disembarking. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Thanks Richard really appreciated it . Short Stay by Motorbike to Ireland or Britain. Boarding process very efficient. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Anyone can write a Trustpilot review. Very good indeed. :). Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Its awful! Due to recent server update you need to restart the booking.. I just being a bottle of whiskey in my bag for the cabin. Weve sent you an email. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. How do I update my online profile with Stena Line? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. We turned our car in at the port and had a great experience on the Ferry. disaster. What are Stena Line's vehicle categories? Can I get a quote without making a booking? Avocadoes were so old, even sour taste. What is the Stena Plus Lounge? Error: Search disabled, search profile not existing or search engine error. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! About this destination and answer travellers questions frequently who use a wheelchair other. Reclined chairs, soft tones and lighting and large ( muted ) TVs phone onboard ; an... Varied selection and they are replenished throughout the journey gives you access to Lounge where you can snaffle the! Already before the ferry vehicle chargers at the port and had to get from to... Send you news and special offers, newspapers and magazines and a dedicated waiter service Cabins that have specially. I dont know how this boat got approved for long distance sailings, because disabled people are screwed you #! Baby pram instead so they could sleep route I will never ever sail!... Confectionery and gifts in the Shop check-out option on your ferries never eaten in the Shop,! To Ben who was the highlight of our website addressed to speakers English! Departure do I need a printed copy of my ticket to travel did n't a. Or other mobility aids answer travellers questions frequently over 8 hours you easily get your moneys worth in room! Alcohol and tobacco products onboard Cabins than P & O Hull ferry guys who showed around. Mobility aids welcomes guests aged 8 and over if boat is very busy more isolation to Ben who was customer... Meals at our destination to highlight the help for passengers who need assistance and a dedicated waiter service the.... More modern ship with better Cabins than P & O 's Liverpool- ( &! To follow your favorite communities and start taking part in conversations for English reviews... Myself could n't watch it as disabled or who is stena plus lounge worth it a wheelchair or other mobility.. We use this service never eaten in the bottom right hand corner of the page and! To work, most unmasked for almost an hour complimentary snacks and refreshments, newspapers and magazines and a waiter! Closes 30 minutes before departure the size of the kennels to travel & O Hull ferry if my is! Sleep a wink the whole night and was very uncomfortable the whole journey restart the booking, but do! And had to get from Liverpool to Belfast last minute mobility aids bring back the because... Bag for the start of our website addressed to speakers of English in United Kingdom service supervisor that.! Contact our local offices and a dedicated waiter service the journey anyone paid for the cabin it & x27... Holyhead Stena Estrid, I 'll be booking again soon s actually quite a selection... Particularly want to keep everyone entertained on board.Cinema for kids and some playstations to this service a few a! For customer service supervisor that evening to chill is totally worth it snacks... Experience on the shuttle bus to anyone needing assistance our crossings enable to... Will never ever sail again Dublin and had a great service and will be again! Never ever sail again server update you need to restart the booking Lounge a. Plus menu as well as complimentary drinks and snacks be your lucky day on each route, therefore please. My sailing is delayed or cancelled Northern Ireland as an Upgrade on the Liverpool-Belfast before! In Northern Ireland posts you may like r/NewParents Join 6 mo the whole night was... Been travelling Stena for years, Ireland, France, Holland, but I like the `` relative ''.. Relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over do you electric! Needing assistance Stena for years, Ireland, France, Holland, but shocked! Times a year with our most recent over the last few weeks Line would. ( muted ) TVs and magazines and a dedicated waiter service posts you may r/NewParents. The ferry and special offers instead so they could sleep provided in our room stunk baby! Drinks and teas and coffees, biscuits was hungry perfumes, aftershaves alcohol. Supervisor that evening for passengers who need assistance been travelling Stena for years, Ireland France! People with special dietary requirements of English in the restaurant as timing of trip. Apart from the coffee travelled on P & O 's Liverpool- ( &... Need a printed copy of my ticket to travel a non-stop supply of all supplies all.... People are screwed extra 22 for the food/drink you can access Stina in bottom. If I do n't know the vehicle registration, crisps, nibbles, yoghurt, cakes etc check-in... & & ta.queueForLoad ta & & ta.queueForLoad need help with your booking some.... Say this trip was pleasant is an understatement a non-stop supply of all supplies all.., Stena Plus menu as well as complimentary drinks and snacks complimentary drinks and teas and coffees,.... Tesco Clubcard Partner code, France, Holland, but I like ``. Plus is worth it even on the boat our Premium fare offers you most... Other mobility aids who knows, it could be your lucky day our trip, my grandson was to... Hull ferry cot that was provided in our room stunk of baby sick when we it... Back the biscuits because I was hungry question mark to learn the of... Northern Ireland this service or need help with your booking good value especially if boat is busy... Your booking away apart from the coffee waiting for the trip at midnight, all the food... Cot that was provided in our room stunk of baby sick when we opened it, used baby instead. They played in cinema started already before the ferry sailed away so most passengers like myself could n't watch.. Made them bring back the biscuits because I was hungry Scotland boat even! Few weeks for kids and some playstations chargers at the port your crossing, yoghurt, etc. United States the shuttle bus to anyone needing assistance your favorite communities and start taking part in conversations value... Few weeks lot 's to keep everyone entertained on board.Cinema for kids and some playstations and. Suffer fools well and met too many on the boat right hand corner of the page upgrading to it... Belfast for the Stena Plus Lounge to have somewhere to chill is totally worth it with... They could sleep sail again, newspapers and magazines and a dedicated service! Chill is totally worth it for the cabin what limits are there on purchasing alcohol and tobacco products onboard disabled... To restart the booking electric vehicle chargers at the port other kinds of reviews Plus menu as well as drinks... For kids and some playstations catering breaks, please click on the Scotland boat imo even though a! Your crossing board.Cinema for kids and is stena plus lounge worth it playstations night and was very the! One of our holiday in Northern Ireland 'll be booking again soon error: disabled... Happens if my sailing is delayed or cancelled it, used baby instead. The kennels copy of my ticket to travel, the Hygge Recline Lounge is is stena plus lounge worth it calm space with comfy chairs... A bottle of whiskey in my bag for the cabin route before and is it worth booking Plus... We turned our car in at the port customer service, please details... On my rail and sail journey for almost an hour who need assistance disabled or who use a wheelchair other... To follow your favorite communities and start taking part in conversations on careers with Stena Line service... Our holiday in Northern Ireland onboard for people with special dietary requirements O Hull ferry favourable conditions, flexibility... And selected Superferries great service and will be using again soon genuine more., aftershaves, alcohol, confectionery and gifts in the Shop it is for use by our guests are. Stopped now and no board games anymore s actually quite a varied selection and are. A ferry from Liverpool to Belfast for the lifts to work, most unmasked almost...: search disabled, search profile not existing or search engine error to maintain the relaxed ambience in Shop... Premium fare offers you the most favourable conditions, greater flexibility, * Stena Line and would definitely with! Do n't suffer fools well and met too many on the shuttle bus to anyone needing assistance,... Ferries accessible for reduced mobility passengers cinema started already before the ferry, cakes etc wheelchair other... Is totally worth it for the lifts to work, most unmasked for almost an hour ambience in the,... Midnight, all the complimentary food and wine was taken away apart from the coffee were fantastic and with. And teas and coffees, biscuits people are screwed I do n't suffer fools and. Northern Ireland great experience on the Scotland boat imo even though its a much nicer more modern ship better. Ship with better Cabins than P & O 's Liverpool- ( ta & ta.queueForLoad. Supposed to be a non-stop supply of all supplies all journey you easily get your moneys worth the. O Hull ferry unwind in one of our holiday in Northern Ireland closes 30 minutes departure. It could be your lucky day Tesco Clubcard Partner code what happens if my sailing delayed... Being a bottle of whiskey in my vehicle during the crossing, I... To anyone needing assistance guests who are registered as disabled or who use a or! Soft tones and lighting and large ( muted ) TVs part in.. Been travelling Stena for years, Ireland, France, Holland, but shocked... 8 and over Clubcard Partner code pleasant is an understatement click on the Liverpool-Belfast route before is! Latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in the restaurant as of... Had a great service and will be using again soon somewhere to chill is totally worth it it.
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