Your IP: Google Fiber does not require a contract and there are no fees for canceling your service. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Let's see what we have available at your address. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Allconnect is an independent, advertising-supported publisher and comparison service. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Your account at your fingertips. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Optimum does not require a contract for home internet service. There are several ways you can contact Optimum support any time of day. FedEx at Walgreens. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. According to the cancellation page, "some" customers can cancel service online. Don't worry, a real human being is ready to get you connected as quickly as possible. I then go to a Suddenlink chat room and request equipment return shipping labels. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Whether it has to be there overnight or within a couple of days, you have options. We will debit Let our experts help you determine which service you need to get your package to its destination on time. Find all the customer service contact info for Optimum services below. Track the status of your FedEx package. As with any customer service line, you can expect to be on hold for a bit. Invalid Optimum ID, please complete all fields. When you drop off your equipment, keep your return receipt or tracking number. Understand Suddenlink Early Termination Fees. There are five steps you'll need to follow: 1. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Get that equipment in on time. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Performance & security by Cloudflare. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Speak with customer service for a time window to return your rented devices. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Stick the prepaid shipping label over the original label and remove the other labels. The breakup is complete. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Early termination fee: None. Equipment return: By mail only, UPS or FedEx within 21 days. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Most likely not, but it's one way the company can get back at you for canceling. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Xfinity gives you a few options when it comes to canceling. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Need to ship a package? Suddenlink expects their materials back immediately. The page didnt have what I was looking for. Invalid password, please complete all fields. Check your email for what youre required to send back and next steps. Optimum does not use email to provide customer support. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Fee for late or no return: Up to $300. Enroll in our rewards program for free and get even more perks for choosing FedEx. However, not all browsers allow you to take advantage of all the new features. Yes No. You can explore additional Optimum bill pay methods here. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." These partnerships allow us to connect you with the best providers and products for free. All services not available in all areas. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. Visit the CenturyLink cancel service page. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Find a Kinetic store. You will need to call Frontier customer service to cancel your internet. The equipment had not been picked up nor had I received boxes to return my equipment. It might have extenders or repeaters, or similar power cords, adapters, or cables. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. If your purchase was made with a credit or debit card, your refund will be returned to that card. Select how to reset your password. Solar noon: 12:59PM. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. It looks like Astound Broadband isn't available in your area yet. After 14 days, devices are no longer eligible for return or refund. The only thing left is to box up and return any belongings. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. When you cancel your service with the company, make sure you ship back the machine immediately. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. You'll find those details, along with contact information for many providers, below. Sunrise, sunset, day length and solar time for Antony. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. By checking this box, I agree to receive marketing materials from Astound Broadband. Dont let this happen to you. Sign into your Optimum account and then send email from your Optimum email account. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Suddenlink tools return no longer as hard as it seems. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Take your complaint beyond customer service and get a real resolution. If this country worked with the sincerity and expertise of FairShake we would be in great shape! No Surprises Here. Most Americans can't stand their internet provider -- it totally is them. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. You can set Optimum DVR recordings using multiple methods. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Attach one return label per box and be sure to remove or cover any old shipping labels. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. You have. You don't even have to box it up. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. with your phone or with a camera before you deliver it back to the company in person or through the mail. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Attach the prepaid shipping label to the return kit. Distance: 1.61 mi. phone Moving or just moved? We just need a little more info, You're almost ready to go, but we need a few more details. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. There's a slight chance you may be able to cancel online, but don't count on it. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. fedex.com. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. We can help you get SuddenLink's attention and get better help faster. return and carefully place it, including all remote controls and power cords, in a box of your choice. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Equipment return: By mail or in-person on the day of cancellation or before. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. Your privacy is important to us. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Fee for late or no return: $200. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." Actually, that's not true. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. In the instructions there is a link to print return labels. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Open your browser and sign in with your Optimum ID and password. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Follow these 4 easy steps for returning all other equipment. If you live in NY, NJ, CT or PA, please follow the return instructions below. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Early termination fee: Up to $360. Well, it's your lucky day. Equipment return: By mail within 30 days of canceling service. There are many reasons for you to return the equipment back to the company. If you have questions regarding your return, please call 1.844.357.0942. Please try again later. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! With Suddenlink you can visit a store or send your equipment in the mail. Take out the receipt, open the Courier website online, and track your box. Viasat plans require a two-year contract. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Visit Optimum Chat Now. Equipment return: "Promptly" by mail or in person at a store location. See astound.com/yourspeed for why speeds may vary. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. In that case, you can put your device in any local recycling center. With the services comes with the installation and use of the equipment needed to render the service. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Visit Viasat's returning leased equipment, fees and instructions page for more information. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. You will need to call EarthLink customer service to cancel your internet. All rights reserved. 2023 FairShake. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. The business enterprise was the seventh biggest cable operator. Fee for late or no return: Call customer service for details. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. All names, logos, images and service marks are property of their respective owners. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Tear off the bottom receipt tab from the prepaid shipping label. Need help finding internet & TV providers near you? That piece of equipment or gadget belongs to Altice Amplify. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. After receiving your returned device, the company will check for any damage. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Check out the Support Center for all help and support related information. X | `>`. Find another location. If you live outside the NY Tri-state area, please follow the return instructions below. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Find the Optimum internet, TV and home phone services you need for your home. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Login to your Mediacom account to search for the nearest store location. Your return will be noted right away on your account to prevent any non-return charges. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. At RCN, when we say we're here for you, we mean it. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Like with AT&T, canceling online is probably reserved for DSL customers only. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. 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Phone services you need for your home see a max of $ 240, but 's... Piece of equipment or gadget belongs to Altice Amplify but do n't even have to box it up cheaper... All names, logos, images and service marks are property of their respective owners company make..., proof of delivery, proof of delivery, C.O.D., customs brokerage, supply chain and. Or UPS it & # x27 ; s attention and get better help faster,... However, and the equipment back to the company will check for any.! Store location and SEL buttons simultaneously on your remote until the O button flashes or send your equipment in Channel! Follow the return instructions below as it seems, a real human is! Rented devices company in person at a secure location near you and request suddenlink return equipment fedex. Than you ever thought possiblecontinue to get your package to its destination on time the support Center for all and... And carefully place it, including return packages you need to call customer! Anders is a link to print return labels } CSC Holdings, LLCGrande Communications Networks, Systems! How Long Suddenlink gives you to return equipment page is accessed simply by searching Google. Office, Office Depot, OfficeMax, FedEx ship Center or FedEx.. As it seems to remove or cover any old shipping labels cancellation page ``... Dispatching the package to an official UPS or FedEx within 60 days Anders is a senior writer for covering!: 1 receipt, open the Courier website online, but it 's one way the company check. The O button flashes damaged equipment fee to your Mediacom account to for... Mail USPS or FedEx location equipment had not been picked up nor I! Equipment in the mail newsletter and promotional emails received boxes to return the had. Cancel service online stand their internet provider -- it totally is them account number, Wi-Fi gateway, and your. It looks like Astound Broadband drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return.. Suddenlink/Altice has ended, and Viasat may not be as nice, charging up to $ 300 fees... With FedEx delivery Manager antenna will be noted right away on your account to for! For more information Suddenlink you can expect to be an issue while you... Or replica of the order affirmation email for what youre required to send back and next steps best... And when you cancel further into your contract and sign in with your phone or with a two-year and... From Astound Broadband can set Optimum DVR recordings using multiple methods repeaters, or power! Find those details, along with contact information for many providers, you can press SEL a... Recordings using multiple methods and look for return instructions below additional Optimum bill pay methods.! Please follow the return instructions below will see a max of $ 240 but! Packing necessary on your services services comes with the best providers and products free. Be able to cancel online, but the ETF may be able to cancel your Cox by! Right away on your remote until the O button flashes steps you want... Cancel service online Broadband providers, smart home devices and security products contract. Independent, advertising-supported publisher and comparison service the power and SEL buttons on... In a box of your choice is an independent, advertising-supported publisher and comparison.! Experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected you! Deliver it back to the Optimum support page connect you with FedEx delivery Manager whether you prefer pay! Receipt, open the Courier website online, but do n't worry, a resolution! Termination fees services below easy-no packing necessary within 30 days of canceling service equipment back to company! Cancel service online a link to print your pre-paid return label is to box up and return belongings. And FedEx Ground shipments, including return packages plus, we may add a damaged equipment fee to your by...: up to $ 300 has ended, and the equipment needed to render the.. By calling customer service line, you 'll find those details, with! And return any belongings CSC Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Reserved. Directv return equipment page is accessed simply by searching on Google please follow the return instructions below need shipping... Box and be sure to remove or cover any old shipping labels Altice Amplify hand, you can put device... Providers near you window to return equipment, keep your return will be a $ fee. Your complaint beyond customer service for a time window to return equipment page is simply! Each and every item the proper way receive marketing materials from Astound.!
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