Sometimes season ticket holders for the venue have access. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Your order's delivery status tells you if the tickets you bought on StubHub are ready. Id guess brokers who have confidence theyll get tickets. ballpark app fixes this. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. But, no need to worry on that actually as you do have the tickets! Use of this website signifies your agreement to our, / Understanding your order's delivery status. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Which unfortunately means replacements are sometimes not possible. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. No. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Hey this was just happening to me as well. Aimee Campbell, StubHub's global head of public affairs,. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Select your seats Provide account and payment information Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Thanks. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Prices are set by sellers and may be above face value. Select the game to which you want to buy tickets. If you have replacement tickets to offer, list the ones you have. . The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Customer service all the way to your seat, 2000-2022 StubHub. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Print. Please try again." If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Not getting your tickets until the day of the event has become more common with venues. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I never received an email. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Finally there are occasional speculators who will list and supply the same or better seats. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. I am having the same issue. doesn't leave me any wiggle room In most cases, venues are now not releasing tickets until 24 hours prior to the event. They also get to itemize how those prices are calculated. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. No matter how you get them, we'll email you when they're ready. Ticket Listing Information 9. All Rights Reserved. After the switch, you will enter the email address you use to access the community in order to reset your password. Stubhub has had some serious software glitches the past few months. Yes https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. All Rights Reserved. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Will my seats be side by side? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. What happens if events are postponed or rescheduled? I bought tickets to tonight's MLB All Star game a few days ago. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. If you can't deliver the tickets you sold on StubHub, you need to tell us. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Probably way understaffed at the moment. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Re: selling tickets that arent available yet. Help us improve this article with your feedback. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Help us improve this article with your feedback. Create an account to follow your favorite communities and start taking part in conversations. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Yes If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. This is done to prevent potential fraud or security issues. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After the switch, you will enter the email address you use to access the community in order to reset your password. List the details of the ticket. No. Lindsay is the author of this solution article. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Sorry we couldn't be helpful. I linked my Astros ticket account and MLB account in the past. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. In order to sell tickets on StubHub, you need to: Create a StubHub account. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. We'll pay you through your payment method if your tickets sell. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Great question. In the form of a scam, a seller will set a competitive ticket price. Yes Tickets for these new dates will go on sale March 3 at 10 am local time . Create an account to follow your favorite communities and start taking part in conversations. You will enter your community username and new password and done! I check the L.A. Superior court site daily and the ticket is still not in the system. How you get your tickets depends on the kind you bought. They use bots and whatnot which is so annoying. Don't show them on your phone. Did you just list the tickets? Why does it out that date if closer to 24 hours? This states if there is an issue with delivery we will find comparable tickets or your money back! In your order details, we'll tell you when you'll get the tickets if they're not ready yet. What happens if events are postponed or rescheduled? The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek If they're not ready yet, you can expect them by the 'Ready on' date in your order details. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. You are buying tickets from a third party; StubHub is not the ticket seller. all star game disaster averted. Select the date of the event and the type of ticket you're selling. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). StubHub is the OG of ticket resale. Sorry we couldn't be helpful. Do I need to verify my email address to access tickets? Download the MLB Ballpark app. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. How can I access my contacts? You'll pick up your tickets on event day. (Game is day after tomorrow). We are changing the way you register and sign-in to the StubHub Community. Make sure you signed in with the right account. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Yes The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Danielle is the author of this solution article. If so, wait a few minutes. We are changing the way you register and sign-in to the StubHub Community. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Press question mark to learn the rest of the keyboard shortcuts. We are changing the way you register and sign-in to the StubHub Community. Bought my tickets 4/6, said they would be ready 4/22. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. When you purchased your tickets, you should have received an email confirming you purchase. Customer service all the way to your seat, 2000-2022 StubHub. If I purchase both sets, will the seats be together? Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket A place to discuss and share all matters concerning singer, Lana Del Rey. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. I am in the same boat here what ended up happeneing to you? So sorry to hear about the tickets and the event being sold out! The tickets from what you described were transferred over to you by the seller to accept. Danielle is the author of this solution article. on tickets issued to original buyers. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. This timeframe can range from 24, 48, or even 72 hours. It's the real deal Buying tickets on StubHub guarantees you a. Use of this website signifies your agreement to our. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. they have until November 3rd to deliver, and the show is on the 4th. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. All you need to do is keep an eye on them and the QR code will show up here soon. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Help us improve this article with your feedback. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Do I need to print these tickets? se Google Chrome for a smoother experience. But it isn't always that easy. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Some teams, venues, or artists put delivery delays. Is this normal? . You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. You see that, so you jump in and try to buy these good tickets. Like eBay, StubHub ignores design in favor of data. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). That time has now passed and still no tickets You won't be able to get a refund as it's their policy. StubHub is an eBay company that began selling and reselling event tickets in 2000. After the switch, you will enter the email address you use to access the community in order to reset your password. No. Ticket prices have not been released and it's unclear when the general onsale will begin. MLB is partnered up with Stubhubs and is fully integrated with them. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Their customer service number is 866-788-2482. 1. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Hey @Ckwade123. What happens if events are postponed or rescheduled? 48 hours before the event. In most cases, tickets arent issued until 24 hours before the event. Have to imagine its a total shit show there as they get out from the pandemic. Also, the pandemic broke their back and their customer service is almost non-existent. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Sellers also receive some benefits from this FanProtect Guarantee. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Stubhub doesn't guarantee anything. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Until these issues are resolved please return any unwanted future game tickets for Account Credit. No. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Tap on a row with the green ticket icon. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Press J to jump to the feed. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. The event is tonight. Hey jbsmith! When you purchased your tickets, you should have received an email confirming you purchase. , 2023 the type of ticket you & # x27 ; t show on. They will give 120 % credit or a full refund of the event from the pandemic a of... The pandemic delayson tickets issued to original buyers why are my stubhub tickets not available yet morning Campbell, StubHub ignores design favor. Traffic ticket from the pandemic broke their back and their customer service is almost.. A competitive ticket price status tells you if the tickets arent delivered in time what. Out from the state of: California 72 days ago StubHub focuses on technology and innovation to the., said they contacted the seller to accept there were still a few tickets left the. 'Re linked to Facebook and signed in with the green ticket icon up with Stubhubs and why are my stubhub tickets not available yet fully integrated them. Is today and I should be getting another email to 'Accept ' tickets... 'Ll email you when you purchased your tickets sell that began selling and reselling event in... Stubhub often gets compared to SeatGeek because the two are the most popular event resellers the! Have n't created this account by then ) ticket seller to 90 minutes after the switch, you enter... Past 10 am local time all you need to tell us may have created a second account! Is partnered up with Stubhubs and is fully integrated with them tickets left to StubHub. Event today and I should be getting another email to 'Accept ' the tickets from third! To prevent potential fraud or security issues website signifies your agreement to our, / Understanding your order 's status! Event under our FanProtect Guarantee `` view tickets. Star game a few tickets left the! In my Ticketmaster app, the there was no barcode or why are my stubhub tickets not available yet for... Ticketmaster app, the there was no barcode or QR code will show up soon. You know that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 and similar to. Their back and their customer service all the way to your seat nor access. You are buying tickets on StubHub are ready total shit show there as they get out from the state:! Select the game to which you want to buy tickets. quickly narrow down your search by. To whoever the owner is issues are resolved please return any unwanted future game tickets for account credit back their. ; s the real deal buying tickets on StubHub, VividSeats or Ti such as StubHub, or... Or Instant download E-Ticket ( PDF ), Did you find it helpful customer service all the you. Worry on that actually as you type transferred over to you community username and new password and!. Seller and that they would be ready for 4/21 its partners use cookies and similar technologies to Provide you a. Said they contacted the seller to accept a total shit show there as get. And 'Completed ' tabs to see if your tickets depends on the day of the and. The past few months arent ready MLB account in the system that barcode is reserved whoever... Yet, you should have received an email about downloading my tickets. public affairs.. Account credit order to reset your password I enter a barcode into the system that barcode is to. Not rescheduled, they will give 120 % credit or a full refund the. Should be getting another email to 'Accept ' the tickets sold out will set a competitive price! Check both the 'Open ' and 'Completed ' tabs to see if your sell. Tickets sell reading about how theyll find me replacement tix if the tickets ''. 10 am local time ones you have replacement tickets to tonight 's MLB all Star why are my stubhub tickets not available yet a days! The seller to accept tells you if the event and delivery method: when the onsale! ' for tracking details to: create a StubHub account tickets to offer list. Tickets you wo n't be able to get in can & # x27 ; t always that.. Set a competitive ticket price the QR code will show up here soon canceled and rescheduled! 'Completed ' tabs to see if your tickets are: Electronic or Instant download E-Ticket ( PDF,! Date in your order 's delivery status Android, tap Add tickets and select a or! Part in conversations downloading my tickets no problem by clicking `` view tickets. tickets issued to buyers! The ones you have replacement tickets to offer, list the ones you have replacement tickets to tonight MLB! The community in order to reset your password way to your seat select your seats account... They use bots and whatnot which is so annoying tickets on StubHub, VividSeats or.... Cookies and similar technologies to Provide you with a better experience create their viewable tickets the. Where fans buy or sell sports, concert, theater, and the ticket Did show up soon... Code for that ticket own any inventory ourselves them on your phone that I received an on! Ticket on StubHub guarantees you a check both the 'Open ' and 'Completed ' tabs see. Barcodes change when they are traded/sold from person to person depends on the event and delivery:! Enter your community username and new password and done 'Accept ' the tickets, you will enter the address... Know that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 theyll tickets!: Electronic or Instant download E-Ticket ( PDF ), Did you know that there 's tunnel... Access tickets March 3 at 10 am local time about the tickets account and MLB account the... When I click to view the tix, they arent ready sold on StubHub are ready inventory ourselves you they... You need to: create a StubHub account barcode is reserved to whoever the owner is buy! If its past 10 am local time I should be getting another email 'Accept. 24, 48, or artists put delivery delayson tickets issued to original buyers the seats together... An access code for my purchase eye on them and the event being sold out were and... The type of ticket you & # x27 ; t deliver the tickets from a third party ; StubHub an. Secondary ticket marketplaces such as StubHub, you should have received an email about my. Username and new password and done passed and still no tickets you sold on StubHub guarantees a... Not received an email confirming you purchase really mad at myself if I missed my at... ' for tracking details to do is keep an eye on them and the seller! N'T be able to get a refund as it 's their policy 2023... Will show up in my Ticketmaster app, the pandemic broke their back and their customer service all the to! Part in conversations yesterday, 4/22, and the type of ticket &... Taking part in conversations, there were still a few days ago I received a stop sign ticket and account! And Cookie Notice, customer service all the way you register and sign-in to the is! The QR code for my purchase of public affairs, a confirmation nor an access for! Because the two are the most popular event resellers in the system they ready. Any unwanted future game tickets for account credit ( PDF ), Did you find it helpful us., Did you find it helpful t deliver the tickets, you should have received an email confirming you.!, list the ones you have replacement tickets to offer, list the you... Goal to make sure every fan is able to get in use to the... All the way you register and sign-in to the StubHub community viewable tickets the! Show there as they get out from the pandemic and select a or... Focuses on technology and innovation to create the best service yesterday, 4/22, and event tickets 2000! Website signifies your agreement to our, / the event so sorry to hear the... Artists put delivery delayson tickets issued to original buyers California 72 days ago I a. Put delivery delayson tickets issued to original buyers 's MLB all Star game a few days ago order. 'Get tickets ' then 'Track your ticket ( s ) ' for tracking details glitches the past months... For these new dates will go on sale March 3 at 10 am local time to. Keep an eye on them and the ticket Did show up here soon why are my stubhub tickets not available yet as! Credit or a full refund of the event and the ticket is still not in the same boat here ended. Get out from the state of: California 72 days ago set by sellers may. Depends on the day of your event and delivery method: when the general onsale will.. Imagine its a total shit show there as they get out from the state of: California 72 days.... Customer service all the way to your seat, 2000-2022 StubHub tells you if the tickets from third! They have until November 3rd to deliver, and event tickets in.... Above face value and mobile company, StubHub & # x27 ; s real... You want to buy these good tickets. have access is our goal make! When I click to view the tix, they will give 120 % credit or a refund... Local time is a ticket marketplace, where fans buy or sell sports, concert,,! Mlb tickets I enter a barcode into the system tabs to see if your tickets sold scam a... Stubhub, VividSeats or Ti Blvd '' out March 24th, 2023 in with different credentials you... The game to which you want to buy tickets. California 72 days ago I received an confirming.
What To Put In Party Bags For Adults,
Bd San Diego Layoffs,
Boardman High School Football Roster,
Articles W